For Individuals & Families
Getting you where you need to be
Dependable transportation for medical appointments, adult day programs, dialysis, and more.
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Safe. Reliable. Respectful.
Transportation for a More Independent Tomorrow.
Helping people get where they need to be with dignity, care, and on-time service.
People first
Respectful, dignified service for every passenger.
Safe & reliable
On time. Every time.
Community focused
Proudly serving Oakland, Wayne, and surrounding communities.
Accessible transportation
Mobility for a more independent life.
Our Mission
Driven by Compassion.
Guided by Respect.
Oak-Way Transport provides safe, reliable, and respectful non-emergency transportation for individuals with mobility needs, seniors, and the communities we serve. We treat every passenger with the care, patience, punctuality, and respect we would want for our own family.
Transportation with respect changes lives.
For Facilities & Healthcare Partners
A reliable transportation partner
Consistent, professional transportation for your patients, residents, and clients.
Learn More
Proudly Serving
Southeast Michigan
Oakland County, Wayne County, and surrounding communities.
Stronger Communities Through Greater Access.
Transportation built around the passenger
Oak-Way centers on safe ambulatory transportation, with service designed for medical appointments, dialysis, adult day programs, hospital discharges, recurring trips, and other approved non-emergency transportation needs. Wheelchair-accessible service is planned as the fleet grows.
Ambulatory transportation
For passengers who can walk independently or with limited assistance.
Recurring transportation
Approved recurring schedules for dialysis, therapy, and ongoing care.
Facility & discharge
Coordinated transportation for hospitals, clinics, and facilities.
About Oak-Way
Built on values that are never optional.
Oak-Way Transport LLC operates with a simple belief: people who depend on transportation for medical care, daily programs, and essential appointments should be treated with the same patience, dignity, and respect we would expect for our own family.
Our company operates around professional standards from the beginning — including driver and attendant expectations, vehicle inspection and preventive maintenance, punctuality, passenger assistance, communication, appearance, and respectful service.
Driven by Compassion. Guided by Respect.
Our mission
To provide safe, dependable, respectful non-emergency transportation while protecting each passenger's dignity, comfort, time, and trust.
A message from our founder
RJ
“Oak-Way is built on the values I believe should never be optional in transportation: respect, punctuality, safety, professionalism, and compassion. When a family places a loved one in our care, or a healthcare facility depends on us to complete a trip properly and on time, that responsibility matters.
My goal is to lead Oak-Way carefully — with the right people, the right training, the right equipment, and standards that can be maintained as the company grows. I want every driver, attendant, dispatcher, manager, and future leader to understand that our vehicles carry our name, but our employees carry our reputation.
We look forward to serving Southeast Michigan and earning trust one trip, one passenger, and one relationship at a time.”
Ron Jackson
Founder / Owner, Oak-Way Transport LLC
Oak-Way service values
- Respect every passenger as an individual.
- Be early rather than late whenever possible.
- Maintain clean, safe, professional vehicles.
- Communicate clearly with passengers, families, and facilities.
- Hire for character and values, not simply to fill a position.
- Treat safety, appearance, documentation, and courtesy as daily operating standards.
Transportation Services
Transportation built around the passenger.
Oak-Way centers on safe ambulatory transportation, with service designed for medical appointments, dialysis, adult day programs, hospital discharges, recurring trips, and other approved non-emergency transportation needs. Wheelchair-accessible service is planned as the fleet grows.
Active services
Ambulatory transportation
For passengers who can walk independently or with limited assistance and need dependable transportation to approved non-emergency destinations.
Recurring transportation
For approved recurring schedules such as dialysis, adult day programs, rehabilitation, therapy, and ongoing medical appointments.
Facility & discharge transportation
For hospitals, clinics, skilled nursing facilities, assisted living communities, and other organizations coordinating non-emergency transportation.
Trip types we may reference
- Medical and specialist appointments
- Dialysis
- Physical therapy and rehabilitation
- Adult day programs
- Hospital discharge transportation
- Outpatient procedures and follow-up visits
- Facility-to-facility non-emergency trips
- Other approved non-emergency transportation by arrangement
Transportation capabilities
These are planned additions as Oak-Way grows. None are active yet — we'll update this page the moment each one is operational.
Service capability
Wheelchair-accessible transportation
Vehicle with ramp or lift equipment and trained assistance, planned as the fleet grows.
Service capability
14-passenger shuttle bus
Wheelchair-lift-equipped shuttle for group transportation.
Service capability
Medical courier service
Using a company vehicle for time-sensitive medical deliveries.
Partnership capability
Additional contract & broker relationships
Including potential Medicaid or broker participation once approved.
Institutional capability
Government & institutional contracts
Pursued as Oak-Way's operating history and eligibility grow.
Specialized capability
Gurney / stretcher service
Only after all regulatory, insurance, training, and equipment requirements are satisfied.
Who We Serve
Individuals, families, and the organizations that support them.
Oak-Way supports individuals, families, healthcare providers, and community organizations that need reliable non-emergency transportation.
Seniors and older adults
Respectful transportation for appointments, recurring care, rehabilitation, and approved daily activities.
Passengers who use wheelchairs
Wheelchair-accessible transportation is planned as Oak-Way's fleet grows; today's service is ambulatory only.
Dialysis patients
Recurring transportation where consistency and punctuality are especially important.
Adult day programs
Scheduled transportation for participants and coordination with program staff.
Hospitals and clinics
Professional non-emergency trip coordination, including approved discharge transportation.
Skilled nursing and assisted living
Facility-coordinated appointment and transfer transportation within Oak-Way's service scope.
Families and caregivers
A clear point of contact and dependable transportation planning for loved ones.
Service Area
Southeast Michigan, starting from Southfield.
Serving Oakland County, Wayne County, and surrounding Southeast Michigan communities, with service availability based on trip origin, destination, schedule, vehicle type, and operational capacity.
As Oak-Way's fleet and staffing grow, this page will expand to include Macomb, Livingston, and other counties. If you're not sure whether your trip falls within our current service area, the fastest way to find out is to ask.
Proudly Serving
Southeast Michigan
Oakland County, Wayne County, and surrounding communities.
Stronger Communities Through Greater Access.
For Facilities & Healthcare Partners
A dependable transportation partner as you grow.
Oak-Way welcomes conversations with healthcare providers, dialysis centers, adult day programs, rehabilitation providers, senior communities, skilled nursing facilities, case managers, and other organizations that need dependable non-emergency transportation.
Partner-focused benefits
- Clear scheduling and communication process
- Recurring-trip planning
- Professional driver and attendant standards
- Vehicle inspection and preventive-maintenance culture
- Documentation discipline
- Punctuality and respect for appointment times
- Professional structure for facility, broker, and institutional partnership requirements
Request a facility quote
This uses the same request form as an individual trip — just start by telling us you're requesting on behalf of a facility or organization, and we'll show the relevant fields.
Request Transportation & Quotes
Tell us about the trip.
This one form covers both an individual ride request and a facility or organization quote request — just start by telling us who's asking.
Oak-Way provides non-emergency transportation. If you are
experiencing a medical emergency, call 911.
A transportation request is not confirmed until Oak-Way contacts
you and confirms availability, trip details, and pricing or
payer arrangements.
Request received.
Thank you for contacting Oak-Way Transport LLC. Your request has been received. A transportation request is not confirmed until Oak-Way contacts you and confirms availability, trip details, and pricing or payer arrangements.
Something went wrong sending this request. Please call 248-996-4994 or email info@oakwaytransportation.com instead.
Careers / Join Our Team
We'd rather leave a seat empty than fill it with the wrong fit.
Oak-Way builds its team around professionalism, respect, safety, punctuality, and service. We believe it is better to leave a position open than to hire someone who does not share the company's standards.
What Oak-Way looks for
- Dependability and punctuality
- Professional appearance and personal hygiene
- Respectful communication with passengers, families, facilities, and coworkers
- Patience with seniors and passengers who need extra time or assistance
- Commitment to vehicle safety checks and procedures
- Ability to follow documentation, dispatch, and trip-completion requirements
- Teamwork between drivers, attendants, dispatch, and management
Open positions
NEMT driver
Non-emergency medical transportation driving.
Driver / attendant
Driving plus hands-on passenger assistance.
Dispatch & administrative roles
Opportunities based on operational needs.
Interest form
Interested in joining Oak-Way? Share your information below. Qualified candidates will be contacted regarding next steps, including credential verification and onboarding requirements.
Thanks for your interest.
We'll follow up if there's a fit for an upcoming opening.
Something went wrong sending this. Please call 248-996-4994 or email info@oakwaytransportation.com instead.
Contact
Get in touch.
For a ride request or a facility quote, use Request Transportation — it reaches our scheduling team fastest. Use this form for general questions.
Oak-Way provides non-emergency transportation. If you are
experiencing a medical emergency, call 911.
Message sent.
We'll get back to you as soon as we can.
Something went wrong sending this message. Please call 248-996-4994 or email info@oakwaytransportation.com instead.
Privacy Notice
How we handle information from this website.
This notice explains how Oak-Way Transport LLC handles information
submitted through this website.
What we collect
When you use the Request Transportation, Request a Quote, Contact, or Careers forms on this site, we collect the information you enter — such as your name, phone number, email, pickup and destination addresses, and trip details. We do not ask for Social Security numbers, insurance ID numbers, or detailed medical history through these forms, and you should not include them.
How we use it
We use the information you submit to respond to your request, schedule transportation, and follow up about your inquiry. We do not sell your information.
Who sees it
Form submissions are routed to Oak-Way's scheduling and administrative team. We do not share your information with third parties except as needed to arrange or confirm your trip, or as required by law.
Contact us about your information
If you have questions about this notice or want to ask what information we have on file, contact us at info@oakwaytransportation.com or 248-996-4994.